Control Rooms - Service

Control Rooms MainTechnologyDesign and IntegrationService

Service

Electrosonic understands the critical nature of control rooms and the consequences if they underperform. Electrosonic's dedicated service team offers bespoke, high quality support, giving our clients a known cost of ownership and the peace of mind that their equipment investment is protected.

  • Help Desk and 24/7 Technical Support
  • Emergency Response
  • Two, Four, Eight Hour and Next-Day Response
  • Preventative Maintenance Visits
  • Loans, Replacement and Spare Parts
  • Bench Repair
  • Asset Management Software for Customer Equipment
  • On-Site Staff for Operational Support
  • Technical Guidance and Training
  • Projector Lamp Replacement Program

Supporting 'Real Time' Business

Web Portal
Access to a dedicated web portal allows clients to track the status of any service task relevant to them

Call Logging System
Call logging systems (phone, email, website) ensure Service Level Agreement response times are met

Use of PDA's
Service engineers and technicians are equipped with PDA's so they can receive instructions and report progress in real time

Workshop and Mobile Service Personnel
19 dedicated workshop and mobile service personnel provide fast and efficient repairs

 

Control Room Service Solutions Brochure

Learn more about our Control Room Service Solutions in this brochure.

Download a PDF copy->

Projector Lamp Replacement Program

Lamp Replacement

A broken lamp will result in the disruption of your day-to-day operations. Electrosonic’s Lamp Replacement Program makes certain that your projectors are always ready for operation and your regular lamp replacement process goes as smoothly as possible.

  • Competitive Pricing
  • Free Recycling
  • Environmentally Friendly
  • Volume Buying Discount
  • High Quality Original Equipment Manufacturer (OEM) Lamps
  • Guaranteed Price Plan
  • Payment Upon Receipt of Lamp
  • Complete Variety of Lamps for Most Video Walls and Projector Brands

Diamond and Sapphire Lamps

Diamond Sapphire Lamps

Diamond and Sapphire lamps are the lower price OEM alternatives that match the original manufacturer’s quality standards.

  • Perform Identically to the OEM Lamps
  • Warranty Equals or Surpasses the Industry Standard
  • Lower Prices
  • High Availability
  • High Quality